Terms of Service

Last updated: 2025-09-26

1. Agreement to Terms

Welcome to Codeflow ("Company," "we," "our," or "us"), the AI-native project management platform for developers. These Terms of Service ("Terms") govern your use of our website at codeflow.pixelcreative.io and our related services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

2. Description of Service

Codeflow is an AI-native project management platform that provides:

  • Task Management: Create, track, and manage development tasks
  • Documentation: Author and store project documentation
  • Asset Management: Organize designs, files, and project assets
  • AI-Powered Features: Semantic search, content recommendations, and intelligent project assistance
  • Workspace Collaboration: Tools for developer workspaces and individual projects

Our Service uses artificial intelligence to enhance project management through content analysis, semantic search, and automated suggestions.

3. Eligibility and Account Registration

3.1 Age Requirement

You must be at least 13 years old to use our Service. By using the Service, you represent and warrant that you meet this age requirement.

3.2 Account Creation

  • You must create an account using OAuth authentication through Google or GitHub
  • You must provide accurate and complete information during registration
  • You are responsible for maintaining the security of your account credentials
  • You must notify us immediately of any unauthorized use of your account

3.3 Account Responsibility

You are fully responsible for all activities that occur under your account, whether authorized by you or not.

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our Service to:

  • Manage your software development projects
  • Store and organize project-related content
  • Collaborate with workspace members on development tasks
  • Use AI features to enhance your project management workflow

4.2 Prohibited Uses

You may not use our Service to:

  • Illegal Activities: Engage in any illegal activities or violate any laws
  • Harmful Content: Upload malicious code, viruses, or harmful software
  • Abuse: Harass, threaten, or abuse other users or our staff
  • Spam: Send unsolicited communications or spam
  • Intellectual Property Violation: Infringe on copyrights, trademarks, or other IP rights
  • System Interference: Attempt to interfere with or disrupt our Service
  • Unauthorized Access: Access accounts or data you don't have permission to access
  • Circumvention: Bypass any security measures or access restrictions
  • Commercial Misuse: Use the Service for unauthorized commercial purposes
  • Data Mining: Scrape or systematically extract data from our Service

4.3 Content Guidelines

All content you upload must:

  • Comply with applicable laws and regulations
  • Not contain personally identifiable information of others without consent
  • Not include confidential information you don't have rights to share
  • Be appropriate for a professional development environment

5. User Content and Intellectual Property

5.1 Your Content

  • You retain ownership of all content you create, upload, or store on our Service ("User Content")
  • You grant us a limited, non-exclusive, royalty-free license to use your User Content solely to provide and improve our Service
  • You represent that you have all necessary rights to grant this license
  • You are solely responsible for your User Content and any consequences of sharing it

5.2 Our Intellectual Property

  • The Service, including its design, functionality, and underlying technology, is owned by Codeflow
  • Our trademarks, logos, and service marks are our property
  • You may not use our intellectual property without our written permission

5.3 AI Processing

By using our Service, you consent to:

  • AI analysis of your content for semantic search and recommendations
  • Generation of embeddings and metadata from your project content
  • Processing by our AI partners (Hugging Face) under strict data protection agreements

6. Payment Terms

6.1 Pricing

  • Current pricing for paid features is available on our website
  • Prices are subject to change with 30 days' notice
  • All payments are processed securely through Stripe

6.2 Billing

  • Paid subscriptions are billed in advance on a recurring basis
  • All fees are non-refundable except as required by law
  • You authorize us to charge your payment method for all applicable fees

6.3 Account Suspension

We may suspend or limit your access to paid features if:

  • Payment is overdue by more than 15 days
  • Your payment method is declined or invalid
  • You violate these Terms

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to our Privacy Policy.

8. Service Availability and Modifications

8.1 Service Availability

  • We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service
  • We may temporarily suspend the Service for maintenance or updates
  • We are not liable for any downtime or service interruptions

8.2 Service Modifications

  • We may modify, update, or discontinue features of the Service at any time
  • We will provide reasonable notice of material changes that affect your use
  • Continued use after changes constitutes acceptance of modifications

9. Termination

9.1 Termination by You

You may terminate your account at any time by:

  • Using account deletion features in your settings
  • Contacting us at codeflow@pixelstudio.app

9.2 Termination by Us

We may terminate or suspend your account if you:

  • Violate these Terms or our Acceptable Use Policy
  • Engage in fraudulent or harmful activities
  • Fail to pay applicable fees
  • Request account deletion

9.3 Effect of Termination

Upon termination:

  • Your access to the Service will cease immediately
  • Your data will be deleted according to our Privacy Policy
  • These Terms will remain in effect for provisions that should survive termination

10. Disclaimers and Limitation of Liability

10.1 Service Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, INCLUDING:

  • Implied warranties of merchantability or fitness for a particular purpose
  • Guarantees of accuracy, reliability, or completeness
  • Warranties that the Service will be uninterrupted or error-free

10.2 AI Disclaimers

  • AI features are provided for assistance only and may contain errors
  • You should not rely solely on AI-generated content for critical decisions
  • We are not responsible for decisions made based on AI recommendations

10.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim
  • We are not liable for indirect, incidental, special, consequential, or punitive damages
  • This includes damages for loss of profits, data, use, goodwill, or other intangible losses

11. Indemnification

You agree to indemnify and hold harmless Codeflow, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your User Content

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of the United States and the state where our company is incorporated, without regard to conflict of law provisions.

12.2 Informal Resolution

Before filing any formal legal action, you agree to first contact us at codeflow@pixelstudio.app to attempt informal resolution.

12.3 Binding Arbitration

Any disputes not resolved informally shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association.

12.4 Class Action Waiver

You agree not to participate in class action lawsuits or class-wide arbitration against us.

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Codeflow.

13.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

13.3 No Waiver

Our failure to enforce any provision does not waive our right to enforce it later.

13.4 Assignment

You may not assign these Terms without our written consent. We may assign these Terms without restriction.

13.5 Force Majeure

We are not liable for delays or failures caused by circumstances beyond our reasonable control.

14. Updates to Terms

14.1 Notification of Changes

We may update these Terms periodically. We will notify you of material changes by:

  • Email notification to your registered address
  • Prominent notice on our Service
  • Updating the "Last Updated" date at the top of these Terms

14.2 Acceptance of Changes

  • Material changes will take effect 30 days after notification
  • Non-material changes take effect immediately upon posting
  • Continued use of the Service after changes constitutes acceptance

15. Contact Information

If you have questions about these Terms, please contact us:

Email: support@pixelcreative.io Subject Line: Terms of Service Inquiry

We will respond to inquiries within 5 business days.

Thank you for using Codeflow. These Terms help ensure a positive experience for all users while protecting both your rights and ours.